Explore how emotional intelligence helps us to understand ourselves and others, and build better relationships. Understand how emotional intelligence improves performance in the workplace. In this course, you will learn how emotional intelligence influences not only our relationships with others but also with ourselves.
You will be introduced to the competencies that help build your emotional intelligence, and how to become emotionally intelligent with your non-verbal communications.
You will examine ways in which emotional intelligence can be measured, how emotional intelligence can be applied within organisational settings, and whether it is possible for someone to be taught how to become more emotionally intelligent.
This course will cover the following topics?
•Introduction to emotional intelligence
• The two sides of emotional intelligence
• Self awareness
• Self management
• Self motivation
• Social skills
• Emotional intelligence at work
• Non-verbal communication
• Why do people with highly emotional IQs not succeed?