IELTS With Poise is an essential online preparatory class for you planning to study, work, travel, or live abroad.

Customer and end-user support takes place in person, on the phone, through email, texting, and chat. Regardless of the communications medium, the objective is always to have satisfied end-users.  When you equip your frontline staff with the skills to create a quality experience for your customers, you enhance customer satisfaction and your organization's image. Today…

“Good manners will open doors that the best education cannot”- Clarence Thomas You only have a few seconds to make a good first impression, whether you are meeting a prospective client or networking with power players within your industry. How you present yourself affects not only your reputation but also your company’s image, and a…

Culture greatly influences organisational performance, as where there prevails a culture of hard work, organisations normally perform effectively but a culture of laxity and laziness brings about ineffective organisational performance. Organisations desirous of being high performers and competitive need to develop and install performance friendly cultures. Strategy and culture are among the primary levers at…

Creating Sustainable Relationship in the Workplace - The world of work has rightly turned its attention to relationships. The healthy tension between the relationship with oneself and with others, both personally and professionally, is at the hub of a fulfilling life. When these relationships are fruitful, there is dynamic movement and progress. When there is…