Advanced Supervisory Course

Programme Overview

Supervisors serve as the crucial link between various elements of a business, including the workforce, customer base, and upper management. To be effective in their roles, they must develop a diverse set of skills encompassing supervisory, social, and accountability competencies. It is their responsibility to ensure that tasks are executed correctly and on time while keeping the organization’s overall goals in mind.

However, management techniques and employee dynamics have evolved, making it essential for organizations to provide their supervisors with up-to-date training. This training course will equip supervisors with the essential skills and knowledge needed to enhance their effectiveness and contribute to the overall success of their organization.

Course Objectives

• Demarcate between supervisory and the operational roles
• Understand and practice basic supervisory skills
• Explain how to set and monitor objectives for themselves and their teams
• Recognize what motivates them and describe ways to motivate others effectively
• Use different communication techniques with their teams
• Motivate and support their teams to achieve their targets

Content

• Organizing and Delivering Thoughts and Messages
• Earning Credibility as A Leader
• Winning Hearts and Minds of People
• Building Consensus, Commitment and Cooperation
• Managing Your Own Performance
• Communicating for Impact