Communicating with Impact: 21st Century Perspective

Programme Overview 

In a fast-paced corporate environment, Business Communication Skills provide a comprehensive understanding of what makes oral and written communication effective. This course equips you with the necessary skills and offers opportunities to enhance your workplace communication abilities. 

This course is very task-oriented and interactive. You will be able to put the fundamental ideas and central concepts you learn into practice through case studies, simulations and individual and group presentations. You will get a picture of your current communication abilities from feedback from peers and facilitators, as well as suggestions for how to improve. 

Course Objectives 

• Analyse audiences and define objectives to create and present messages professionally. 
• Write coherent convincing, reader-friendly business documents.  
• Construct clear, focused and engaging business presentations. 
•  Demonstrate verbal and non-verbal communication abilities through presentations.  
• Use social media to project a professional image. 

Content 

• What is communication?  
• Elements of communication Importance of communication 
• How to communicate with impact 
•  Managing communication change drivers