Business Etiquette in the Corporate World

Programme Overview 

“The single greatest barrier to international business success is the one created by culture, and 60% of a culture is found in its nonverbal messages.” – Edward T. Hall 

You only have a few seconds to make a good first impression, whether you are meeting a prospective client or networking with power players within your industry. How you present yourself affects not only your reputation but also your company’s image, and a mastery of business etiquette can help even small 

businesses hold their own against their larger and more high-profile competitors. 

Course Objectives  

• Managing Social and Business Outings 
• Entertainment and Dining Etiquette 
• Boardroom Dynamics 
• Poise, Posture and Comportment 
• Making an Entrance 
• Managing Impression for Personality Projection 
• Understand the universal principles of protocol, etiquette, courtesy and manners. 
• Identify what it entails to apply panache and savvy in the workplace. 
• Demonstrate proper manners in a business setting which includes but not limited to: Add power to your message through non-verbal “body language” cues (eye contact, gestures, posture, movement, etc.) 

Content 

• Managing Social and Business Outings 
• Entertainment and Dining Etiquette 
• Boardroom Dynamics 
• Poise, Posture and Comportment 
• Making an Entrance (First Impression) 
• Managing Impression for Personality Projection