This workshop approach to the delivery of this learning session will develop your ability to operate and manage effectively in a multicultural working environment.

Learning Objective

The workshop approach to the delivery of this learning session will develop your ability to operate and manage effectively in a multicultural working environment by providing you with opportunities to think about your own cultural backgrounds and to appreciate and advance your style of communication with colleagues and peers from other cultures as you live and work in a multicultural country.

Objectives

• Engage in discussion on the importance of communication in a multicultural work setting.
• Increase your knowledge of the role people play to improve inter-cultural understanding.
• Reflect on the need for multicultural awareness and skills, as new employees move into the workforce and the number of international clients’ increase.
• Think critically on how customs and traditions can be used to identify better inter-cultural communication.